- Job Reference
- Ascot, Berkshire
- Job Description
- Job Copy
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
Larkland House care home in Ascot provides excellent care in lovely surroundings.
The dedicated and experienced team in our purpose-built care home in Ascot, Berkshire, offers a range of care options for older people, including residential, nursing and respite care including for people living with Alzheimer’s and other forms of dementia.
Being an established care home, Larkland House has developed a great reputation for delivering the highest standards of care.
Flexibility is important – in caring for older people and in supporting their families and carers. We are very happy to care for people on a short term basis, giving their carers a break so they can enjoy a holiday or just have some time to themselves. Short term care may also be a useful solution if a person is recovering from a stay in hospital and needs more intensive support than their family carers feel they can provide.
There’s lots of space at Larkland House. All our bedrooms are lovely and big and residents are welcome to add their own personal touches to their rooms. We’re even open to people bringing small pets with them.
We’ve recently opened a brand new nursing dementia floor with 14 spacious and beautifully decorated rooms for older people living with dementia. All the rooms are en-suite and have lots of space for relaxing.
Larkland House care home also has beautiful gardens, including a secure area where residents can help out with some gardening if they like, or simply sit and enjoy a cup of tea in the fresh air. We’re in a great semi-rural location but still conveniently close to all of the shops and amenities of Ascot high street.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.