- Job Reference
- Crowborough, East Sussex
- Job Description
- Job Copy
Are you looking for a new challenge in your hospitality career? How would you like to use your skills in an environment where they’ll make a big difference to older people’s everyday lives? Join us at our care home, and bring a smile to residents and benefits to your career.
Care UK is one of the UK’s leading providers of health and social care services, and we’re opening brand new, purpose-built care homes across the country right now. We’re looking for fantastic hospitality people like you to join our close-knit teams who are dedicated to delivering a welcoming and professional service
You’ll go out of your way to ensure our residents and their guests have what they need. That will include serving food and drinks at morning and afternoon tea and at meal times in the dining room and residents’ rooms. You’ll have lots of patience and love bringing a smile to residents’ faces, helping them to decide what they want for lunch or dinner. You must be committed to keeping everything clean and organised as you’ll need to keep serveries spotless and help the chef to label foods and manage stock.
If you’ve got the experience, energy and attitude we need, expect flexible hours, and a location to suit you. And, above all, a work environment that feels like home.
- Clear and reset the dining room for lunch after breakfast service has been completed. Assisting any resident remaining in the dining room for breakfast with any requests they may have. Ensuring no resident feels in any way rushed or pressured to finish a meal.
- To ensure servery stocks are replenished on a daily basis and stock rota is adhered and all food are date and labelled
- Ensure serveries are kept clean at all times and HACCP documentation is completed
- Clean and re-fresh all water jug and glasses and return to residents rooms
- Liaise with the Head Chef regarding any special requirements for the day. Check menu and visit each resident to ask for meal choices for lunch. Provide choice information to the Head Chef for meal planning.
- Spend as much time with residents as possible to contribute to one to one and group activities to promote independence and continued ability to undertake daily tasks as desired.
- Prepare and serve morning beverages in locations as required by residents including the dining room, communal lounges and resident’s own rooms. Possibly assisting residents to prepare their own beverages if desired.
- Serve lunch, assisted by support workers, in the dining room. Plate up meals for residents who choose to eat in their rooms. Ensure all required condiments are placed on the tray for support workers to take to the resident’s room’s .Return all trolleys to kitchen at the end of service.
- Inform the Head Chef immediately of any changes to meal choices made by residents and ensure, as far as possible, that all residents are provided with their choice.
- Clear dining room and set up for supper.
- Prepare and serve afternoon beverages in locations as required by residents including the dining room, communal lounges and resident’s own rooms.
- Serve supper, assisted by care assistants, in the dining room. Plate up meals for residents who choose to eat in their rooms. Ensure all required condiments are placed on the tray for carers to take to the resident’s rooms. Return all trolley’s to kitchen at the end of service .
- Be available at all times to provide beverages and refreshments to residents and their guests. Offer beverages to all visitors to the unit.
- Attend appropriate training/development programmes and staff meetings as scheduled.
- Undertake any other duties required by the Chef or Home Manager, including working in other areas/units when required to ensure the smooth running of the Home and delivery of care to the residents.
- Understand and maintain confidentiality at all times.
Skills & Experience
- Relevant experience perhaps gained in a hotel environment
- Excellent communication skills, both written and verbal
- Basic food hygiene
- Shares ideas with others [to make improvements]
- Keen to learn and improve own performance
- Committed to communicate with customers to understand their needs
- Will go the extra mile to help fulfil customers needs
- Has a ‘can-do’ attitude to work
- Enjoys working effectively as part of a team
- Adaptable, friendly, polite, courteous and caring
- GCSEs (or equivalent) including English and Maths
- Where you'll work
Welcome to our beautiful East Sussex care home, close to Crowborough town centre and the stunning South Downs.
Heather View is a purpose-built, modern care home, with a dedicated and experienced team providing the best in residential, nursing, dementia and respite care for older people.
We help each resident, whatever their needs, to lead an active, independent and fulfilling life. Our care teams are experts in caring for older people with all kinds of needs, and enjoy working with families to get to understand each resident very well. Once we know residents’ life stories, interests, likes and dislikes we create a care plan for them that’s entirely personalised to their needs, interests and abilities.
Our ability to provide a full range of care services enables us to adapt to a resident’s changing care needs so that they can continue to enjoy genuine quality of life throughout their time with us.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.