Care UK

Vacancies

Receptionist

  • Job Reference
  • SYS-5730
  • Location
  • Isleworth, Middlesex
  • Job Description
  • Receptionist.pdf
  • Job Copy
  • Part Time Receptionist - Charlotte House 

    20 hours per week inlcuding weekend work - up to £8.34 per hour (depending on expereince)

     

    You

    You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.


    Your role

    As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.

    As a Receptionist/Administrator at Care UK, you can look forward to:

    • Fast-track career options, e.g. into management roles
    • Quality training to develop your skills
    • Flexible hours
    • Bank holiday enhancements
    • Stakeholder pension
    • Childcare vouchers
    • Free uniform
    • Thousands of online and in-store discounts


    About Care UK

    We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support. 

  • Where you'll work
  • We offer expert one to one care from our friendly and compassionate team.

    Charlotte House is a modern, purpose-built care home in Isleworth in Middlesex, set close to West Middlesex University Hospital and the River Thames. We provide specialist nursing and respite care for older people who have Alzheimer's or other forms of dementia, and we also offer compassionate end of life care.

    Our friendly and highly skilled team offers each resident one-to-one care in a relaxed, homely atmosphere. We have a great deal of experience in supporting individuals who have complex care needs arising from advanced dementia.

    We work closely with residents and their families to develop personalised care plans that take into account each person’s experiences, interests and preferences – we find out about everything from what they do and don’t enjoy doing to the times they like to get up and go to bed.

    We offer residents choices about how they want to be cared for and supported, and treat each person with dignity and respect. Everyone in our team shares the same goal of making sure that every resident leads a happy, comfortable and fulfilling life.

     

Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.