Care UK

Vacancies

  • Job Reference
  • SYS-6080
  • Location
  • Richmond, Surrey
  • Job Description
  • Receptionist.pdf
  • Post Code
  • TW10 6HR
  • Job Copy
  • You

    You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.


    Your role

    As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.

    As a Receptionist/Administrator at Care UK, you can look forward to:

    • Competitive pay – we pay more than the average
    • Fast-track career options, e.g. into management roles
    • Quality training to develop your skills
    • Flexible hours
    • Bank holiday enhancements
    • Stakeholder pension
    • Childcare vouchers
    • Free uniform
    • Thousands of online and in-store discounts


    About Care UK

    We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support. 

  • Where you'll work
  • We offer a combination of expert care delivered within a homely, welcoming atmosphere.

    Greville House in Richmond is a welcoming care home which provides personalised nursing, residential and respite care for older people. We also provide intermediate care for individuals who require additional support before returning home after a stay in hospital.

    We have a dementia suite with ten rooms where we provide specialist care for residents who are living with Alzheimer’s and other forms of dementia. Our teams working in this suite have had specific dementia training so they’re able to meet the unique needs of these residents.

    Our experienced and friendly team respects residents’ individuality and dignity at all times. We work with residents and family members to create individual care plans and we involve everyone in decision making about important aspects of life at the home, like what we have on our menus. We also encourage residents to decorate their rooms to their own tastes.

    We have a great location, close to good public transport links and just a few minutes’ walk away from Richmond Park and the River Thames. The shops and facilities of Richmond town centre are nearby too.

Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.