- Job Reference
- Eastcote, Middlesex
- Job Description
- Job Copy
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
Whitby Dene is a welcoming, purpose-built care home located in a leafy residential area of Eastcote, Middlesex.
We offer residential and respite care for older people, including individuals with Alzheimer's and other types of dementia. We also provide sensitive and supportive end of life care.
Our friendly and experienced care team gets to know each resident on an individual level, so that we can respond to their specific and unique needs. Our tailored care plans focus on residents' comfort and health, and we treat every person with dignity and respect.
Knowing about residents' life experiences, interests and hobbies also helps us to organise activities and outings that they'll want to take part in. And we promote choice and independence by involving residents in decisions about activities and day-to-day life at the home.
We care for residents' families and friends too – we’re always here with a listening ear and a cup of tea, and we support people who continue to play a part in their loved one's day-to-day care. Families and friends are welcome to visit or call whenever they want and we’re always happy for people to join us for activities and outings.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.