- Job Reference
- Chelmsford, Essex
- Job Description
- Job Copy
This role is part of a job share. You will be required to work alternate weekends (Saturday and Sunday) and there will also be the occasional need for you to cover holiday and sickness for the other receptionists from time to time.
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
We love providing high quality care which is personalised to the needs of each resident.
Opened in 2009, Manor Lodge is a very modern and attractive purpose-designed care home set just a short walk away from Chelmsford town centre in Essex.
We provide personalised nursing, residential and respite care for older people, and we have specialist expertise in supporting individuals with Alzheimer’s and other forms of dementia.
Our friendly and experienced team get to know each resident really well, so that we can provide care that is as individual as they are. We involve residents at every stage of the care planning journey – we find out how they want to be cared for and design a programme around their wishes. We also spend a lot of time getting to know residents’ families, listening to their opinions and offering support when it’s needed.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.