- Job Reference
- St Ives, Cambridge
- Job Copy
JOB TITLE: Deputy Manager
RESPONSIBLE TO: Home Manager
RESPONSIBLE FOR: Nursing & Care Staff
ACCOUNTABLE TO: Regional Director
Care UK’s Values
Every one of us makes a difference
Customers are at the heart of everything we do
Together we make things better
To provide leadership for the nursing and care staff and support the development and delivery of consistently high quality clinical and care services for residents with complex health and social care needs.
Comply with the clinical governance framework and all activities related to it. This includes participation in the clinical audit programme
Provide leadership and support for clinical and care staff and act as an champion for residents safety and dignity.
To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available.
Develop monitoring and reporting systems which promote the delivery of safe, effective and high quality services.
Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used by staff.
Act as a role model for good clinical and care governance practice.
Provide leadership and support for clinical and care staff and act as a champion for resident’s safety and dignity
Work with the Home Manager to formulate strategies for service development or
changes in service provision and support implementation
Provide effective leadership and support for the nursing and care team within the home.
Supervise nurses on a day to day basis and through formal clinical supervision.
Act as a mentor for new nurses joining the team or for those who require specific support to develop clinical skills or knowledge.
Liaise with GPs and other health professionals to ensure that residents receive the medical and clinical support they require.
Demand high quality service delivery focused on residents individually assessed needs.
To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available
Maintain skills and keep up to date with clinical developments and best practice in areas relevant to care delivery in the home.
Ensure that staff have undertaken training appropriate to their roll and that learning is transferred into practice.
Monitor delivery of care, including infection prevention and control procedures, e.g. wound care, catheter management; and ensure high standards are maintained.
Develop links with local nurse specialists and teams e.g. continence nurse, tissue viability nurse, falls service etc. and ensure that residents are referred according to local procedures and protocols.
Provide support in relation to medicines management and be able to assess staff competency to manage medication.
Act at all times within your own skills and competence in accordance with NMC code of practice.
Develop monitoring and reporting systems which promote the delivery of safe, effective and high quality services
Collate performance information required for the monthly management and other reports as required by the Home Manager.
Undertake clinical audits as required by the Home Manager and clinical and care governance. Ensure action plans are fully implemented.
Review accidents and incidents and ensure that lessons learnt are translated into practice. Conduct investigations as directed by the Home Manager, following an accident, incident or complaint.
Ensure high standard of record keeping are maintained in accordance with NMC and company requirements.
Review compliance with the Health and Social Care Act (2008) and Essential Standards of Quality and Safety (2010) and ensure that any requirements and recommendations made following a CQC review are actioned appropriately.
Ensure that clinical equipment is maintained in a safe, clean and fully functional state and that staff are competent and confident to use it.
Report areas of concern to the Home Manager and agree appropriate action to be taken.
Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used by staff
Ensure staff are aware of company policies and procedures and that these are incorporated into practice.
Ensure effective and clearly documented handover systems are in place and that they facilitate the effective transfer of information between staff.
Ensure that notifications are completed and sent to CQC, in accordance with regulatory requirements and that all accidents and incidents are reported, recorded and investigated in line with company policy.
Ensure that all staff are aware of safeguarding vulnerable adults procedures and
that these are implemented within the home.
Organise nurse team meetings and ensure that minutes are taken and disseminated.
Provide information to residents and relatives in relation to care delivery, being mindful of data protection and Caldicott requirements.
Act as a role model for good clinical and care governance practice
Act at all times within own competence and knowledge in line with NMC registration requirements.
Report any concerns regarding poor performance or unsafe practice via line management.
Intervene immediately in situations where there is significant risk to service users.
Assist the Home Manager to meet all relevant regulatory, contract and good practice standards.
Maintaining necessary residents confidentiality; at all times being mindful of Caldicott requirements and following the Nursing and Midwifery Council code of conduct.
Participate in continuous professional development to ensure requirements of the Nursing and Midwifery Council (NMC) for PREP and continuing registration are met.
Safeguarding of Vulnerable Adults / Mental Capacity Act
To complete training on Safeguarding of Vulnerable Adults and the Mental Capacity Act and be able to understand and implement SVA and MHA policies and procedures taking responsibility for reporting any safeguarding concerns to the senior person on duty or on-call RD
Health and Safety
As an employee of Care UK, the post holder has a duty under the Health and Safety at Work Act 1974, to:
Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the organisation, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.
The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act and the company’s ISO27001 accreditation. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorised persons or organisations as instructed.
This list of duties and responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
This job description is subject to regular review and appropriate modification
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.