- Job Reference
- Kidderminster, Worcestershire
- Job Description
- Job Copy
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
At Brook Court care home in Kidderminster we believe in helping residents to continue living an active, enjoyable life.
Our experienced team here in Kidderminster works together to provide a full range of quality care for older people, from residential and short-term respite care through to care for people living with Alzheimer’s and other forms of dementia.
Independence is the key
Like all Care UK staff, our experienced and dedicated care teams at Brook Court take pride in delivering the very highest quality residential, dementia and nursing care. They get to know every resident – their likes, dislikes and life stories – and then create a personalised care plan that enables your loved one to maintain their independence and enjoy activities based on their lifelong hobbies and interests, or even to try something new.
The home itself has an impressive range of facilities, with a focus on providing residents with the luxurious lifestyle they deserve. On the ground floor you’ll find an in-house cinema, hair salon and contemporary coffee shop, with freshly baked cakes available every day. It’s a lovely setting to catch up with visitors, friends and loved ones, and there’s always something going on.
Throughout the home there are lovely spaces, from airy lounges to quiet sitting areas, where residents can join in activities, talk or simply read or relax. Visitors are also welcome to use these spaces at any time of day too as we recognise that spending time with friends and family is critical to the wellbeing of our residents.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.