- Job Reference
- St. Ives, Cambridgeshire
- Job Description
- Job Copy
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
Field Lodge is a purpose-built care home in St Ives, on the outskirts of this pretty and historic market town in Cambridgeshire.
As soon as you enter Field Lodge care home you’ll notice the lively and welcoming atmosphere. You’ll be greeted by a friendly face at reception and as you explore the ground floor you’ll discover a cinema, hair salon and nail bar, as well as a contemporary coffee shop – perfect for a slice of cake and a chat with loved ones on wet days.
Independence is the key
Our dedicated and experienced Field Lodge care team are passionate about helping residents to continue doing the things they love. Activity and independence are central to life at the home and you will always find a variety of activities going on. There's a purpose-built hobby lounge full of games and arts and crafts materials ready for activities. Plus there's plenty of light, and comfortably furnished and beautifully decorated areas to relax, read, chat to visitors or enjoy the views across the gardens.
Our care teams deliver the very highest quality residential, dementia and nursing care. They get to know your loved one as though they’re one of their own family, and create a personalised care plan that enables your loved one to maintain their independence and enjoy activities based on their lifelong hobbies and interests, or even to try something new.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.