- Job Reference
- 59 London Road, Woolmer Green, Knebworth
- Job Description
- Job Copy
This role is on a bank contract to cover holiday and sickness
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
Our Knebworth care home is all about enjoying a superb lifestyle and quality care in beautiful surroundings.
Our experienced team provides permanent nursing and residential care, including care for people who are living with Alzheimer’s and other forms of dementia.
We work closely with you and your loved one to understand their life history, skills and the people and places that are important to them. And, because we believe that life doesn’t stop when a person moves into a care home, we also find out their wishes and aims for the future. Then we create care and lifestyle plans that reflect your loved ones needs, wishes and preferences, that enable them to live each day in the way they want.
At our Knebworth care home we’re dedicated to enabling residents to enjoy rewarding activities and meaningful experiences every day. Some residents find meaning and purpose from helping out around the home, folding laundry, laying the tables for lunch, or helping out in the garden.
Our lifestyle coordinators also plan fun group and one-to-one activities tailored to residents’ hobbies and interests. We also get out and about whenever we can, to the shops, a local pub for lunch, or a stately home. However, there’s lots to keep us occupied in our beautiful home, including a pub and café, a cinema lounge and a hair and beauty salon
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.