Care UK

Vacancies

Administrator

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

  • Job Reference
  • SYS-9383
  • Location
  • Middlesbrough, Cleveland
  • Job Description
  • Administrator.pdf
  • Job Copy
  • Job Summary

    To manage the administrative procedures within the home alongside the Home Manager and to provide reception cover, promoting the unit and company to potential customers, appropriate authorities and colleagues in a pleasant, caring and professional manner.

    Responsible To Home Manager
     

    Key Responsibilities

    Administration

    • To receive all residents/visitors to the unit in a pleasant efficient manner. Ensuring that the Visitors Book is completed and the appropriate person is notified of their arrival.
    • To ensure that the reception area creates a positive first class impression, that it is tidy, welcoming and clean with up to date information available.
    • To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manner, being aware of the need to maintain confidentiality at all times regarding staff and residents.
    • Liaise and build relationships with relatives, residents, professional service providers and other visitors.
    • Comfort relatives at times of distress ensuring that they receive privacy and empathy.
    • Undertake the position of appointee for residents without a living next of kin or any other person willing to accept the responsibility.
    • To perform secretarial/clerical duties as required by the Unit Manager
    • To ensure all correspondence received is date stamped and receives prompt attention.
    • To ensure that the Unit's filing system is maintained accurately and promptly.
    • To ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a seamless service.
    • To provide administrative and clerical support and other support as may be requested from time to time by the Unit Manager and other Senior Personnel.
       

    Financial

    • Undertake purchase ledger responsibilities including ordering, reconciliation of delivery notes and payment of invoices.
    • Undertake sales ledger responsibilities including:
    • Nursing/Personal Care is in place in a timely manner
    • Manage petty cash, resident’s monies and staff lunch monies.
    • Deposit/cash monies as required at the designated bank.
    • Undertake credit control – chasing debts and late payments.
    • Where necessary in accordance with Company Guidelines ensure that private resident's billing accounts are accurate and up-to-date.
    • To provide all information that may be required by the Head Office Finance Department, in particular all information required for the production of monthly accounts.
       

    HR

    • Maintain training records for both mandatory and regulatory requirements.
    • Undertake checks on PIN numbers, Visa expiry dates and CRB checks on the required renewal dates.
    • Order uniforms and badges where they are in use.
    • Advise employees on HR policy or where to find information.
    • Understand the benefits associated with working with Care UK and be able to explain them to new members of the team.
    • Ensure that all new members of the team complete their induction.
    • Ensure that all end of probation interviews are carried out, paperwork is completed and records update.
    • To accurately record and up-date information on personnel record files.
       

    Recruitment

    • To assist the Unit Manager with the recruitment of staff using the Company’s Candidate Management System, ensuring that the process is followed accurately and takes into account relevant legislative requirements with regard to discrimination.
    • Ensure that all pre-employment checks are undertaken and that all prospective employees are fit to work in accordance with CQC regulations and Company policy
       

    Payroll

    • To effectively manage all people data using the company’s business systems.


    Skills & Experience

    • Administration
    • Using an HR or payroll system
    • Recruitment and selection
    • Using Microsoft Office applications
    • Experience of working in a nursing and residential care environment in an administrative capacity
       

    Qualifications

    • GCSEs (or equivalent) including English and Maths 
  • Where you'll work
  • The Willows care home offers quality care in a warm, relaxed and homely atmosphere.

    The Willows is a modern, purpose-built care home set in a quiet residential area of Middlesbrough and is sometimes known locally as Woodside Resource Centre. We offer specialist nursing, residential, respite and day care for older people who have Alzheimer's or other forms of dementia.

    We also offer a flexible day care service to older people living in the area who have dementia, as well as compassionate and supportive end of life care.

    We work hard to make sure residents feel comfortable, settled and happy. Our team at The Willows spend time getting to know residents so that we can provide personalised care and offer the food and activities they like most.

    We encourage residents to stay active and there’s something for everyone with regular outings, visits from professional entertainers and activities such as painting, memory games and card making. We even have a ‘wandering pathway’ within the home, so that residents with dementia are able to explore freely. You can learn more about daily life at The Willows here.

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.