- Job Reference
- Hendon, Greater London
- Job Description
- Job Copy
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
At Elmstead House, you can expect a warm welcome from our friendly and professional team.
Elmstead House is a welcoming care home in Hendon, Greater London. We work in partnership with Barnet CCG to provide personalised nursing and residential care for older people living with Alzheimer's, other forms of dementia or mental health needs.
Our team has specialist expertise in caring for individuals with the most complex care needs and we also offer sensitive and supportive end of life care.
Living at Elmstead House is about being and feeling part of a community. When a new resident arrives at the home, we put time and effort into helping them to settle and feel comfortable. Many members of our team have worked here for more than 10 years, so residents can be sure of a familiar face. Residents are able to move about the home as they wish and have the space to choose what they'd like to do.
A lot of the care we provide is on a one-to-one basis. And we’re always there for residents’ families too, by offering comforting support to anyone that needs it.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.