- Job Reference
- Billingham, Cleveland
- Job Description
- Job Copy
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
Having fun, keeping busy and delivering the best of care is central to life at Hadrian Park care home in Billingham.
Here at Hadrian Park every member of our team prides themselves on delivering the best in residential and residential dementia care for older people. Flexibility is essential when caring for older people, so we are delighted to be able to provide short term respite care and day care to give family carers a break to have some time to themselves. We have also just started taking older people with learning disabilities who need residential care.
When a new resident joins the care home we work very hard with them and their loved ones to get to know them and understand what makes them tick. We find out all about their lives, what they’ve done, their interests and hobbies, and what their everyday routines have been, whether it’s walking the dog, having an evening pint or taking the pram around the block at school times. Then we do our best to incorporate all of that into their care here at Hadrian Park, as well as the activities we do, and even the food our catering team prepares.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.